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Total
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Pending
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In Progress
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Done
Recent Activity —
Latest requests in your department
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All Requests —
Monitor and filter requests in your department
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Add New Room
Add a room to the hotel
All Rooms
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Add Staff Member
Staff will be added to your department: . They get a unique Staff ID for login.
Staff Members
Share the Staff ID with each staff member — they use it to login at staff.html
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Total
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Completed
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Avg Rating
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Pending
Request Status
Your department breakdown
0
Total
Star Ratings
Guest feedback for your dept
Requests Over Time
Last 14 days — your department only
👷 Staff Performance
Individual stats for your team — based on completed requests
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📥 Download Morning Report
Select a date range and download your department report for admin
From Date
To Date
Add Maintenance Task
Create recurring tasks for your department
🔴 Overdue & Due Today
Tasks that need immediate attention
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🔄 Daily Tasks
Every day
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📅 Weekly Tasks
Every week
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🗓️ Monthly Tasks
Every month
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📢 Post Announcement
Guests will see this banner the moment they scan any room QR code
Active & Past Announcements
Only one announcement can be active at a time
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🕐 Service Hours
Control when guests can send requests to your department.
🟢 Service is Open
Guests can currently send requests
Opens At
Closes At
Message Shown to Guests When Closed
🎯 Guest Quick Options
Toggle which services guests see. Only enabled options appear for guests.
➕ Add Custom Option
Add your own hotel-specific service
Enter emoji, service name, and SLA minutes.