Hotel Intelligence Platform

Guest service,
reimagined
for India.

Guests scan a QR code. Requests reach the right department in seconds. Staff respond. Owners see everything — live, from anywhere.

🔔
New request — Room 204
Extra Towels · Housekeeping
4.9
Avg Guest Rating
🏨
Your Hotel
Room 101 — Your City
👋 Welcome! We're here to help.
How can we help you?
🛏️ Housekeeping
🍽️ Room Service
🔧 Maintenance
🛎️ Front Desk
⏰ Wake Up Call
🧳 Luggage Help
🕐 Late Checkout
🚕 Airport Transfer
💆 SPA Booking
Send Request 🚀
No App Download Real-Time Staff Alerts SLA Timers Multi-Hotel Management HOD Dashboard QR Code Generator Guest Feedback Analytics Department Routing No App Download Real-Time Staff Alerts SLA Timers Multi-Hotel Management HOD Dashboard QR Code Generator Guest Feedback Analytics Department Routing
3
Hotels Live
<30s
Avg Response Time
0
App Downloads Needed
24/7
Live Guest Service
How It Works
Three steps to
exceptional service
01
📱

Guest Scans QR

Each room has a unique printed QR code. Guests scan it with their camera — no app, no login. The hotel's branded service portal opens instantly in the browser.

02

Right Department Alerted

The request routes to the correct department instantly with a push notification and chime. SLA countdown timers start automatically. Nothing gets lost or forgotten.

03

Delivered & Rated

Staff complete the request with one tap. Guests rate the service with stars. Managers see everything live — response times, ratings, and team performance.

Features
Built for the
real world of hotels
🏨

Multi-Hotel, One Login

Manage all your properties from a single owner account. Switch between hotels in one tap. Each hotel has its own brand, staff, rooms and data.

Hotel SwitcherOwner DashboardIsolated Data
🔔

Real-Time Push Notifications

Staff receive a push alert and chime sound the moment a guest submits a request — even with the screen locked. Powered by OneSignal, works on any Android phone.

OneSignalPush + ChimeBackground Alerts
⏱️

SLA Timers

Live countdown per request. Cards turn amber, then red. Accountability built in — no manager needed to chase staff.

🎯

HOD Dashboard

Each department head has their own portal — see only their team's requests, manage their staff, set guest options.

🖨️

QR Generator

Generate branded QR codes per room in seconds. Download as PNG, print, and place. Live in minutes.

11+
Guest service options per department — fully customisable by each HOD
Wake Up CallSPA BookingAirport TransferRoom Decoration+ Custom
🔐

Staff ID + PIN Login

Staff enter their unique Staff ID and 4-digit PIN. No hotel dropdown, no hotel names exposed. Private and secure.

📊

Analytics & Ratings

Request volumes, average ratings, star breakdowns, and a 14-day trend chart — per department, per hotel. Know exactly how your team is performing.

📢

Live Announcements

Post a hotel-wide notice that guests see the moment they scan their QR. Pool closed? Special dinner? One tap and every guest in every room sees it instantly.

Access Portals
Four portals.
One platform.
For Hotel Guests
🛎️

Guest Portal

Scan QR → tap a service category → choose from department-specific quick options → track request live → rate the service. No account, no app.

Open Guest Portal
For Hotel Staff
👷

Staff Dashboard

Login with Staff ID + PIN. See live requests from your hotel. Accept, complete, and track with SLA timers. Get push notifications even when offline.

Staff Login
For Department Heads
🎯

HOD Portal

Login with Hotel Code + Name + PIN. Monitor your department, manage staff IDs, add custom guest options, schedule maintenance, and view analytics.

HOD Login
For Hotel Owners
⚙️

Admin Panel

Manage multiple hotels, rooms, QR codes, HODs and staff. Upload logo, set brand colours, post announcements, and view full hotel analytics.

Admin Access
Guest Experience
What your guests
actually feel
01

Scan the QR Code

Printed card on the room desk. Point camera, tap link. Hotel portal opens in browser — instantly branded with your hotel's logo and colour.

02

Tap a Category

Housekeeping, Room Service, Maintenance, or Front Desk. Then choose from quick options tailored by the department HOD for that hotel.

03

Watch It Live

A live status tracker shows when staff accepted and when it's done. No calling the front desk wondering what's happening.

04

Rate the Service

After completion, a star rating screen appears automatically. One tap. Real feedback that owners actually see in their dashboard.

Room 301 · Extra Towels Housekeeping
🕐 In Progress · 3 minutes ago
Room 118 · Breakfast Room Service
⏳ Pending · Just now
Room 204 · AC Issue Maintenance
✅ Done · 12 minutes ago
Service Categories
Every guest need,
beautifully covered
🛏️

Housekeeping

Room cleaning, linen, towels, toiletries and daily essentials — delivered with a tap

Extra Towels Clean Room Extra Pillow Blanket Toiletries
🍽️

Room Service

Food, beverages, coffee, snacks and ice — delivered directly to the guest's room

Breakfast Coffee Water Snacks Ice Bucket
🔧

Maintenance

AC, plumbing, WiFi, lighting, electrical and any room issue resolved fast

AC Issue Hot Water WiFi Help Door Lock TV Issue
🛎️

Front Desk

Concierge, taxi, wake-up calls, checkout, room upgrade and local activities

Wake Up Call Airport Transfer SPA Booking Late Checkout Bike Rent
FAQ
Common
questions

Do guests need to download anything?

No. Guests scan the QR with their phone camera and the portal opens instantly in their browser. No app, no login, no password — ever.

How do staff receive notifications?

Staff receive a push notification and audio chime via OneSignal — even when the browser is in the background or the screen is locked.

Can I manage multiple hotels?

Yes. One owner account can manage multiple hotels — each with separate branding, rooms, staff, HODs and analytics. Switch between hotels in one tap.

How does the HOD system work?

Each department head gets a unique Hotel Code + Name + PIN login. They see only their department's requests, manage their own staff, and customise guest options.

How long does setup take?

Under 30 minutes. Sign up, add your hotel details, add rooms, download QR codes, add staff PINs. No IT team, no installation required.

Can HODs add custom guest options?

Yes. Each HOD can toggle the default options for their department on or off, and add any custom service they want guests to see — like "Live Music Info" or "Rooftop Access".

WELCO
Get Started Today
Your guests deserve
better service.

Setup in 30 minutes. No IT team. No app downloads. Free to start.

Create Your Hotel Free Admin Login